At pdg66, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over your information.
Your Privacy Is a Priority: pdg66 is committed to protecting the personal data of every player registered on our platform. This Privacy Policy describes our practices in accordance with applicable Indonesian data protection regulations. By accessing or using the pdg66 platform, you acknowledge that you have read and understood this policy. If you do not agree with how we process your data, please discontinue use of the platform immediately.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
We collect Personal Data through three primary channels: information you provide directly, information generated by your use of the platform, and information we receive from trusted third parties. The categories of data collected are set out below.
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information unless specifically required by law.
We process your Personal Data on one or more of the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Contractual necessity — required to provide our services |
| Processing deposits and withdrawals via local banks and e-wallets | Contractual necessity — performance of the player agreement |
| Age verification (21+ requirement) | Legal obligation |
| Anti-money laundering and fraud prevention checks | Legal obligation and legitimate interest |
| Responsible gaming monitoring and intervention | Legitimate interest in protecting player welfare |
| Customer support communications | Contractual necessity |
| Personalised promotions and seasonal offers (e.g., Idul Fitri, Ramadhan, Independence Day) | Consent — you may withdraw at any time |
| Platform analytics and performance improvement | Legitimate interest in improving our service |
Your Personal Data is used exclusively for the following purposes:
We do not use your Personal Data to build profiles for sale to third-party advertisers, nor do we sell or rent your data to any third party for their independent marketing purposes.
We do not sell your Personal Data. We may share it with the following categories of recipients only to the extent necessary for the stated purpose:
All Third Parties with whom we share Personal Data are bound by contractual data-processing agreements that require them to process your data lawfully, securely, and only for the specified purpose.
We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods below apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration data (name, email, phone, identity number) | Duration of account plus 5 years after closure |
| KYC verification documents | Duration of account plus 5 years after closure |
| Transaction and payment records | 7 years from the date of transaction |
| Bet and game history logs | 5 years from the date of activity |
| Customer support communications | 3 years from the date of the interaction |
| Responsible gaming records (limits, self-exclusion) | Duration of account plus 7 years after closure |
| Marketing preference and consent records | Until withdrawn, plus 3 years thereafter |
| Cookie and analytics data | Up to 13 months from collection |
When the applicable retention period expires, Personal Data is securely deleted or anonymised so that it can no longer be linked to any individual. Where data is anonymised, the resulting aggregate data may be retained indefinitely for statistical purposes.
The pdg66 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. We use the following categories of cookies:
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. Most modern browsers allow you to block or delete cookies via the settings menu.
We implement industry-standard technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes:
While we maintain robust security controls, no system is entirely immune to risk. You are responsible for keeping your Account credentials secure and for logging out of shared devices after each session. If you suspect unauthorised access to your Account, contact our support team immediately.
Security Reminder: pdg66 will never ask for your full password by email, live chat, or phone. If you receive such a request, treat it as a phishing attempt and report it to our support team at once.
The pdg66 platform is operated with servers and infrastructure that may be located outside Indonesia. Where your Personal Data is transferred to a country other than Indonesia, we ensure that appropriate safeguards are in place before the transfer takes place. These safeguards may include:
By using the pdg66 platform and providing your Personal Data, you acknowledge that your data may be transferred, stored, and processed in countries outside Indonesia. We take all reasonable steps to ensure that any such transfer is conducted securely and in compliance with this Privacy Policy.
Subject to applicable Indonesian data protection law, you have the following rights in respect of your Personal Data held by pdg66. You may exercise any of these rights by contacting our support team using the details set out in Section 12.
You may request a copy of the Personal Data we hold about you and information about how it is being used.
You may request correction of any inaccurate or incomplete Personal Data we hold about you.
You may request deletion of your Personal Data where we no longer have a lawful basis to retain it, subject to our legal retention obligations.
You may request that we limit the processing of your Personal Data in certain circumstances while a dispute or complaint is under review.
You may request a copy of your Personal Data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests, including direct marketing. We will cease processing unless compelling grounds override your interests.
Where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting prior lawful processing.
If you believe we have mishandled your Personal Data, you may lodge a complaint with the relevant Indonesian data protection authority.
We will respond to all verified data rights requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days, and we will notify you in writing if an extension is required. There is no charge for exercising your rights under normal circumstances.
The pdg66 platform is strictly intended for adults who are 21 years of age or older. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is conducted as a mandatory step during the KYC process, and accounts where the registered player is determined to be under 21 will be immediately closed and any funds returned.
If you are a parent or guardian and have reason to believe that a minor has registered on the pdg66 platform using your details or their own, please contact our support team without delay. We will investigate and take appropriate action, including closing the account and deleting any Personal Data collected from the minor.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your Personal Data, please contact our dedicated privacy support team. We are committed to resolving all enquiries promptly and professionally.
For general questions about our platform, you may also visit our FAQ page, which covers common topics relating to account management, deposits, withdrawals, and security.
Policy Updates: We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable law. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. Where changes are material, we will notify registered players by email at least 14 days before the changes take effect. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page regularly.
Six core privacy commitments that govern how we handle every byte of your personal information.
Every piece of data exchanged between your device and our servers is protected by 256-bit SSL/TLS encryption. Whether you are depositing via BCA or placing a mix parlay bet, your data travels securely at all times.
pdg66 does not sell, rent, or license your Personal Data to third-party advertisers or data brokers. Your information is used exclusively to run and improve the service you signed up for — nothing more.
Our Know Your Customer process uses licensed verification providers to confirm your identity quickly and securely. Documents are encrypted at rest and accessible only to authorised compliance personnel within pdg66.
You hold meaningful rights over your Personal Data — access, correction, deletion, portability, and the ability to object to certain processing. Exercise any right by contacting our 24/7 support team at any time.
We keep your data only for as long as the law or our contractual obligations require. Once retention periods expire, data is securely deleted or anonymised — no indefinite storage of information we no longer need.
Our Indonesian-speaking support team is available around the clock to handle privacy enquiries, data rights requests, and security concerns. We commit to acknowledging all requests within 24 hours and resolving them within 30 days.
The key facts every pdg66 player should know about how their data is handled.
Personal Data is collected on a minimum-necessary basis. We request only the information required to verify your identity, process your payments, and keep your account secure.
All data in transit is protected by industry-standard SSL/TLS encryption. Data at rest — including KYC documents and payment records — is encrypted on our servers.
We share data only with payment processors, KYC providers, and security services — all bound by strict contractual obligations. We never sell your data to advertisers or data brokers.
We follow clearly defined retention schedules. Transaction records are held for 7 years as required by law; most other data is deleted within 3–5 years of account closure.
Access, rectification, erasure, restriction, portability, objection, consent withdrawal, and the right to complain. Contact our support team to exercise any of these at no charge.
We do not knowingly collect data from anyone under the age of 21. Age is verified during KYC and any account found to belong to a minor is closed and its data deleted immediately.
Browse our FAQ for quick answers, review our full Terms & Conditions, or explore our Responsible Gaming commitments. We are here to help 24/7.